Refund Policy for Bridge Music Private Limited
Effective Date: 12th October 2023
1. Refund Policy Overview
Bridge Music Private Limited (“Bridge Music,” “we,” “our,” or “us”) is committed to customer satisfaction. We strive to provide high-quality services and products to our customers. This Refund Policy outlines our policies and procedures regarding the refund of purchases made on our website.
2. Scope of Refund Policy
This Refund Policy applies to all purchases made through the Bridge Music Academy website, with Corporate Identification Number (CIN) U93000DL2009PTC189331, based out of New Delhi, India.
3. Refund Eligibility
We offer refunds on digital products and services only under the following circumstances:
– Services: If you unhappy with our services or have paid for our services and did not take our services, you may be eligible for a refund. Please contact our customer support team at info@bridgemusic.in within 15 days of the date of payment, providing details and supporting documentation.
– Unauthorized Purchases: If you believe that an unauthorized purchase was made through your account, please notify us immediately. We will investigate the matter and, if confirmed, issue a refund.
4. Refund Process
To request a refund, please follow these steps:
– Send an Email: Contact our customer support team at info@bridgemusic.in within the specified refund eligibility period, explaining the reason for your request and providing relevant details and documentation.
– Investigation: Our team will review your request and may request additional information or documentation to process the refund.
– Refund Approval: If your refund request is approved, we will process the refund within 5 to 15 days of approval. The refund will be issued to the original payment method used for the purchase.
5. Non-Refundable Items
The following items are non-refundable:
– Services Already Rendered: Services that have already been provided and consumed are non-refundable.
– Downloaded Digital Products: Digital products that have been downloaded or accessed are non-refundable.
6. Contact Information
For any questions about this Refund Policy or to request a refund, please contact us at:
Bridge Music Private Limited
E-600, 1st Floor
Sector – 7, Dwarka
New Delhi, India – 110075
Email: info@bridgemusic.in
7. Changes to this Refund Policy
Bridge Music Private Limited reserves the right to modify or update this Refund Policy at any time without prior notice. Any changes to the policy will be posted on our website. It is your responsibility to review this policy periodically for changes.
By making a purchase on our website, you acknowledge that you have read, understood, and agree to this Refund Policy.
*This Refund Policy is effective as of the date mentioned above.*
Authorized Signatory:
Ritesh Khokhar
Founder & Director
Bridge Music Private Limited
Company Identification Number (CIN) U93000DL2009PTC189331
